{"id":35,"date":"2026-01-02T09:33:01","date_gmt":"2026-01-02T08:33:01","guid":{"rendered":"https:\/\/tramitesentorrevieja.es\/?p=35"},"modified":"2026-01-29T14:46:39","modified_gmt":"2026-01-29T13:46:39","slug":"problemas-con-la-sede-electronica-del-ayuntamiento-de-torrevieja","status":"publish","type":"post","link":"https:\/\/tramitesentorrevieja.es\/en\/problemas-con-la-sede-electronica-del-ayuntamiento-de-torrevieja\/","title":{"rendered":"Problems with the Torrevieja Town Hall's electronic site"},"content":{"rendered":"<h2 data-start=\"353\" data-end=\"448\">Errores posibles y Soluciones (2026)<\/h2>\n<p data-start=\"450\" data-end=\"734\">At <strong data-start=\"453\" data-end=\"461\">2026<\/strong>, todos los tr\u00e1mites municipales del <strong data-start=\"498\" data-end=\"528\">Torrevieja Town Hall<\/strong> se realizan a trav\u00e9s de la <strong data-start=\"556\" data-end=\"576\">electronic headquarters<\/strong>. Aunque esto facilita muchos procesos, en la pr\u00e1ctica <strong data-start=\"631\" data-end=\"686\">son muy frecuentes los errores y problemas t\u00e9cnicos<\/strong> que impiden completar un tr\u00e1mite correctamente.<\/p>\n<p data-start=\"736\" data-end=\"880\">En esta gu\u00eda recopilamos <strong data-start=\"761\" data-end=\"793\">los problemas m\u00e1s habituales<\/strong>, explicamos <strong data-start=\"806\" data-end=\"825\">por qu\u00e9 ocurren<\/strong> y qu\u00e9 puedes hacer <strong data-start=\"845\" data-end=\"860\">paso a paso<\/strong> para solucionarlos.<\/p>\n<h2 data-start=\"959\" data-end=\"1020\">Problemas m\u00e1s comunes en la sede electr\u00f3nica de Torrevieja<\/h2>\n<h3 data-start=\"1022\" data-end=\"1059\">\u274c No funciona la sede electr\u00f3nica<\/h3>\n<p data-start=\"1060\" data-end=\"1096\">Uno de los problemas m\u00e1s habituales.<\/p>\n<p data-start=\"1098\" data-end=\"1125\"><strong data-start=\"1098\" data-end=\"1125\">Qu\u00e9 puede estar pasando<\/strong><\/p>\n<ul data-start=\"1126\" data-end=\"1211\">\n<li data-start=\"1126\" data-end=\"1150\">\n<p data-start=\"1128\" data-end=\"1150\">Saturaci\u00f3n del sistema<\/p>\n<\/li>\n<li data-start=\"1151\" data-end=\"1175\">\n<p data-start=\"1153\" data-end=\"1175\">Mantenimiento temporal<\/p>\n<\/li>\n<li data-start=\"1176\" data-end=\"1211\">\n<p data-start=\"1178\" data-end=\"1211\">Incompatibilidad con el navegador<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1213\" data-end=\"1226\"><strong data-start=\"1213\" data-end=\"1226\">Qu\u00e9 hacer<\/strong><\/p>\n<ul data-start=\"1227\" data-end=\"1345\">\n<li data-start=\"1227\" data-end=\"1260\">\n<p data-start=\"1229\" data-end=\"1260\">Intenta acceder en otro momento<\/p>\n<\/li>\n<li data-start=\"1261\" data-end=\"1297\">\n<p data-start=\"1263\" data-end=\"1297\">Usa un ordenador (mejor que m\u00f3vil)<\/p>\n<\/li>\n<li data-start=\"1298\" data-end=\"1325\">\n<p data-start=\"1300\" data-end=\"1325\">Try another browser<\/p>\n<\/li>\n<li data-start=\"1326\" data-end=\"1345\">\n<p data-start=\"1328\" data-end=\"1345\">Evita horas punta<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1347\" data-end=\"1350\" \/>\n<h3 data-start=\"1352\" data-end=\"1398\">\u274c No puedo acceder con certificado digital<\/h3>\n<p data-start=\"1399\" data-end=\"1429\">El acceso suele fallar cuando:<\/p>\n<ul data-start=\"1430\" data-end=\"1520\">\n<li data-start=\"1430\" data-end=\"1460\">\n<p data-start=\"1432\" data-end=\"1460\">El certificado est\u00e1 caducado<\/p>\n<\/li>\n<li data-start=\"1461\" data-end=\"1490\">\n<p data-start=\"1463\" data-end=\"1490\">El navegador no lo reconoce<\/p>\n<\/li>\n<li data-start=\"1491\" data-end=\"1520\">\n<p data-start=\"1493\" data-end=\"1520\">Hay problemas con Autofirma<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1522\" data-end=\"1536\"><strong data-start=\"1522\" data-end=\"1536\">Soluciones<\/strong><\/p>\n<ul data-start=\"1537\" data-end=\"1680\">\n<li data-start=\"1537\" data-end=\"1573\">\n<p data-start=\"1539\" data-end=\"1573\">Comprueba la fecha del certificado<\/p>\n<\/li>\n<li data-start=\"1574\" data-end=\"1615\">\n<p data-start=\"1576\" data-end=\"1615\">Usa Chrome, Edge o Firefox actualizados<\/p>\n<\/li>\n<li data-start=\"1616\" data-end=\"1653\">\n<p data-start=\"1618\" data-end=\"1653\">Reinstala Autofirma si es necesario<\/p>\n<\/li>\n<li data-start=\"1654\" data-end=\"1680\">\n<p data-start=\"1656\" data-end=\"1680\">Prueba desde otro equipo<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1687\" data-end=\"1731\">\u274c Error al firmar o presentar un tr\u00e1mite<\/h3>\n<p data-start=\"1732\" data-end=\"1763\">Muy com\u00fan al final del proceso.<\/p>\n<p data-start=\"1765\" data-end=\"1787\"><strong data-start=\"1765\" data-end=\"1787\">Motivos habituales<\/strong><\/p>\n<ul data-start=\"1788\" data-end=\"1868\">\n<li data-start=\"1788\" data-end=\"1811\">\n<p data-start=\"1790\" data-end=\"1811\">Autofirma no responde<\/p>\n<\/li>\n<li data-start=\"1812\" data-end=\"1835\">\n<p data-start=\"1814\" data-end=\"1835\">Bloqueo del antivirus<\/p>\n<\/li>\n<li data-start=\"1836\" data-end=\"1868\">\n<p data-start=\"1838\" data-end=\"1868\">Ventanas emergentes bloqueadas<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1870\" data-end=\"1889\"><strong data-start=\"1870\" data-end=\"1889\">Recomendaciones<\/strong><\/p>\n<ul data-start=\"1890\" data-end=\"2034\">\n<li data-start=\"1890\" data-end=\"1919\">\n<p data-start=\"1892\" data-end=\"1919\">Permite ventanas emergentes<\/p>\n<\/li>\n<li data-start=\"1920\" data-end=\"1958\">\n<p data-start=\"1922\" data-end=\"1958\">Desactiva bloqueadores temporalmente<\/p>\n<\/li>\n<li data-start=\"1959\" data-end=\"2009\">\n<p data-start=\"1961\" data-end=\"2009\">No cierres la p\u00e1gina hasta confirmar el registro<\/p>\n<\/li>\n<li data-start=\"2010\" data-end=\"2034\">\n<p data-start=\"2012\" data-end=\"2034\">Guarda el justificante<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2036\" data-end=\"2039\" \/>\n<h3 data-start=\"2041\" data-end=\"2091\">\u274c El tr\u00e1mite no aparece en la sede electr\u00f3nica<\/h3>\n<p data-start=\"2092\" data-end=\"2148\">Algunos usuarios no encuentran el tr\u00e1mite que necesitan.<\/p>\n<p data-start=\"2150\" data-end=\"2168\"><strong data-start=\"2150\" data-end=\"2168\">Por qu\u00e9 ocurre<\/strong><\/p>\n<ul data-start=\"2169\" data-end=\"2282\">\n<li data-start=\"2169\" data-end=\"2213\">\n<p data-start=\"2171\" data-end=\"2213\">El tr\u00e1mite solo aparece tras identificarte<\/p>\n<\/li>\n<li data-start=\"2214\" data-end=\"2248\">\n<p data-start=\"2216\" data-end=\"2248\">No est\u00e1 disponible temporalmente<\/p>\n<\/li>\n<li data-start=\"2249\" data-end=\"2282\">\n<p data-start=\"2251\" data-end=\"2282\">Est\u00e1 en otra categor\u00eda distinta<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2284\" data-end=\"2295\"><strong data-start=\"2284\" data-end=\"2295\">Consejo<\/strong><\/p>\n<ul data-start=\"2296\" data-end=\"2406\">\n<li data-start=\"2296\" data-end=\"2332\">\n<p data-start=\"2298\" data-end=\"2332\">Usa el buscador interno de la sede<\/p>\n<\/li>\n<li data-start=\"2333\" data-end=\"2376\">\n<p data-start=\"2335\" data-end=\"2376\">Revisa el apartado de tr\u00e1mites destacados<\/p>\n<\/li>\n<li data-start=\"2377\" data-end=\"2406\">\n<p data-start=\"2379\" data-end=\"2406\">Accede siempre identificado<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2408\" data-end=\"2411\" \/>\n<h3 data-start=\"2413\" data-end=\"2464\">\u274c He enviado el tr\u00e1mite pero no tengo respuesta<\/h3>\n<p data-start=\"2465\" data-end=\"2489\">Situaci\u00f3n muy frecuente.<\/p>\n<p data-start=\"2491\" data-end=\"2506\"><strong data-start=\"2491\" data-end=\"2506\">Qu\u00e9 revisar<\/strong><\/p>\n<ul data-start=\"2507\" data-end=\"2622\">\n<li data-start=\"2507\" data-end=\"2545\">\n<p data-start=\"2509\" data-end=\"2545\">Justificante de registro electr\u00f3nico<\/p>\n<\/li>\n<li data-start=\"2546\" data-end=\"2577\">\n<p data-start=\"2548\" data-end=\"2577\">Estado del tr\u00e1mite en la sede<\/p>\n<\/li>\n<li data-start=\"2578\" data-end=\"2622\">\n<p data-start=\"2580\" data-end=\"2622\">Plazos administrativos (no son inmediatos)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2624\" data-end=\"2725\">\ud83d\udc49 En muchos casos, <strong data-start=\"2644\" data-end=\"2688\">el tr\u00e1mite est\u00e1 correctamente presentado<\/strong>, aunque no haya respuesta inmediata.<\/p>\n<h3 data-start=\"2732\" data-end=\"2766\">\u274c I do not have a digital certificate<\/h3>\n<p data-start=\"2767\" data-end=\"2791\">Sin certificado digital:<\/p>\n<ul data-start=\"2792\" data-end=\"2935\">\n<li data-start=\"2792\" data-end=\"2832\">\n<p data-start=\"2794\" data-end=\"2832\">Muchos tr\u00e1mites no se pueden completar<\/p>\n<\/li>\n<li data-start=\"2833\" data-end=\"2880\">\n<p data-start=\"2835\" data-end=\"2880\">Puede existir la opci\u00f3n de <strong data-start=\"2862\" data-end=\"2880\">representation<\/strong><\/p>\n<\/li>\n<li data-start=\"2881\" data-end=\"2935\">\n<p data-start=\"2883\" data-end=\"2935\">En algunos casos hay apoyo presencial para el acceso<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2937\" data-end=\"3016\">\ud83d\udc49 El tr\u00e1mite <strong data-start=\"2951\" data-end=\"2996\">siempre queda registrado electr\u00f3nicamente<\/strong>, incluso con ayuda.<\/p>\n<hr data-start=\"3018\" data-end=\"3021\" \/>\n<h2 data-start=\"3023\" data-end=\"3064\">Problemas espec\u00edficos seg\u00fan el tr\u00e1mite<\/h2>\n<h3 data-start=\"3066\" data-end=\"3085\">Registration<\/h3>\n<p data-start=\"3086\" data-end=\"3220\">Si tienes problemas al empadronarte:<br \/>\n\ud83d\udc49 Revisa esta gu\u00eda completa:<br data-start=\"3152\" data-end=\"3155\" \/><a href=\"https:\/\/tramitesentorrevieja.es\/en\/certificado-de-empadronamiento-online-en-torrevieja\/\"><strong data-start=\"3155\" data-end=\"3220\">Empadronamiento en Torrevieja a trav\u00e9s de la sede electr\u00f3nica<\/strong><\/a><\/p>\n<h3 data-start=\"3227\" data-end=\"3261\">Certificate of census registration<\/h3>\n<p data-start=\"3262\" data-end=\"3281\">Errores habituales:<\/p>\n<ul data-start=\"3282\" data-end=\"3370\">\n<li data-start=\"3282\" data-end=\"3312\">\n<p data-start=\"3284\" data-end=\"3312\">No aparece como automatizado<\/p>\n<\/li>\n<li data-start=\"3313\" data-end=\"3340\">\n<p data-start=\"3315\" data-end=\"3340\">Error al descargar el PDF<\/p>\n<\/li>\n<li data-start=\"3341\" data-end=\"3370\">\n<p data-start=\"3343\" data-end=\"3370\">No constas como empadronado<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3455\" data-end=\"3458\" \/>\n<h2 data-start=\"3460\" data-end=\"3502\">Navegadores y dispositivos recomendados<\/h2>\n<p data-start=\"3503\" data-end=\"3523\">Para evitar errores:<\/p>\n<ul data-start=\"3524\" data-end=\"3657\">\n<li data-start=\"3524\" data-end=\"3556\">\n<p data-start=\"3526\" data-end=\"3556\">\u2714\ufe0f Ordenador (mejor que m\u00f3vil)<\/p>\n<\/li>\n<li data-start=\"3557\" data-end=\"3588\">\n<p data-start=\"3559\" data-end=\"3588\">\u2714\ufe0f Chrome o Edge actualizados<\/p>\n<\/li>\n<li data-start=\"3589\" data-end=\"3620\">\n<p data-start=\"3591\" data-end=\"3620\">\u274c Evitar navegadores antiguos<\/p>\n<\/li>\n<li data-start=\"3621\" data-end=\"3657\">\n<p data-start=\"3623\" data-end=\"3657\">\u274c Evitar redes p\u00fablicas inestables<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3659\" data-end=\"3662\" \/>\n<h2 data-start=\"3664\" data-end=\"3718\">Tips to avoid errors in the e-Office<\/h2>\n<ul data-start=\"3719\" data-end=\"3894\">\n<li data-start=\"3719\" data-end=\"3763\">\n<p data-start=\"3721\" data-end=\"3763\">Ten todos los documentos preparados en PDF<\/p>\n<\/li>\n<li data-start=\"3764\" data-end=\"3798\">\n<p data-start=\"3766\" data-end=\"3798\">No uses varias pesta\u00f1as a la vez<\/p>\n<\/li>\n<li data-start=\"3799\" data-end=\"3831\">\n<p data-start=\"3801\" data-end=\"3831\">Always keep the receipt<\/p>\n<\/li>\n<li data-start=\"3832\" data-end=\"3861\">\n<p data-start=\"3834\" data-end=\"3861\">Revisa bien antes de firmar<\/p>\n<\/li>\n<li data-start=\"3862\" data-end=\"3894\">\n<p data-start=\"3864\" data-end=\"3894\">Comprueba los plazos oficiales<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3896\" data-end=\"3899\" \/>\n<h2 data-start=\"3901\" data-end=\"3950\">\u00bfSe puede hacer alg\u00fan tr\u00e1mite presencialmente?<\/h2>\n<p data-start=\"3951\" data-end=\"3962\">In general:<\/p>\n<ul data-start=\"3963\" data-end=\"4136\">\n<li data-start=\"3963\" data-end=\"3994\">\n<p data-start=\"3965\" data-end=\"3994\">\u274c Not without electronic registration<\/p>\n<\/li>\n<li data-start=\"3995\" data-end=\"4071\">\n<p data-start=\"3997\" data-end=\"4071\">\u2714\ufe0f Puede existir apoyo presencial para personas con dificultades digitales<\/p>\n<\/li>\n<li data-start=\"4072\" data-end=\"4136\">\n<p data-start=\"4074\" data-end=\"4136\">\u2714\ufe0f El tr\u00e1mite final siempre se registra en la sede electr\u00f3nica<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4138\" data-end=\"4141\" \/>\n<h2 data-start=\"4143\" data-end=\"4177\">Link to official information<\/h2>\n<p data-start=\"4178\" data-end=\"4306\">Para acceder a los tr\u00e1mites o comprobar incidencias:<br \/>\n\ud83d\udc49 <a href=\"https:\/\/torrevieja.sedelectronica.es\/info.1\" target=\"_blank\" rel=\"noopener\">Torrevieja Town Hall Electronic Headquarters<\/a><\/p>\n<p data-start=\"4178\" data-end=\"4306\"><em>Informative content based on regular queries from residents of Torrevieja and public information available from official bodies. This website is not official and has an informative character.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Errores posibles y Soluciones (2026) En 2026, todos los tr\u00e1mites municipales del Ayuntamiento de Torrevieja se realizan a trav\u00e9s de la sede electr\u00f3nica. Aunque esto facilita muchos procesos, en la pr\u00e1ctica son muy frecuentes los errores y problemas t\u00e9cnicos que impiden completar un tr\u00e1mite correctamente. En esta gu\u00eda recopilamos los problemas m\u00e1s habituales, explicamos por [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":40,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-35","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-problemas-tramites"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/posts\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/comments?post=35"}],"version-history":[{"count":3,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/posts\/35\/revisions"}],"predecessor-version":[{"id":139,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/posts\/35\/revisions\/139"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/media\/40"}],"wp:attachment":[{"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/media?parent=35"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/categories?post=35"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tramitesentorrevieja.es\/en\/wp-json\/wp\/v2\/tags?post=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}